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Go to the shopFrequently asked questions
Do you offer any discounts?
We don’t regularly offer any discounts however if you sign up to our newsletter you
will receive 10% off your first order and be kept up to date with any future offers.
The item is on pre order what does that mean?
This means we are awaiting stock delivery of the item so if you select a piece on pre order it will be despatched as soon as we receive it.
How can I pay?
We accept all major credit and debit cards aswell as ShopPay, Paypal, and Apple Pay.
How long will my order take to arrive?
We aim for all orders to be dispatched within 3-5 working days. We offer two Royal Mail postal services either 48 hour second class, or 24hour next day and both are tracked services with text/email updates. If you require your order processing urgently, please get in touch and we will do our best to accommodate.
How much is shipping?
Our items are sent with Royal mail and you can choose from a standard tracked service for £3.95 or a next day delivery tracked service for £4.95
Do you ship internationally?
Yes we ship world wide and postage will be charged accordingly on check out.
How can I get in touch?
Please use our contact us page or email us at hello@sibandsalt.com
There is a problem with my order what should I do?
Please contact us as soon as you notice any issues and we will do our best to
resolve as quickly as possible.
How do I care for my items?
Please refer to individual care instructions on each product page or on the item care
tags. We recommend washing on 30C and leaving swimwear to air dry. Always rinse
in fresh water after use.
I want to order as a gift is this possible?
We don’t include invoices in our parcels so your orders can be sent direct to
recipients as a gift with no price included. If you would like us to include a gift note
please leave this in the order notes at check out.
Can I return my item?
We accept returns within 14 days in original condition but you will be liable for return
postage. Please see out returns policy for more details and email
hello@sibandsalt.com to arrange your return.
